Realo Group Pty Ltd (“Realo”, “we”, “our” or “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
As part of providing real estate services, we collect personal information from property owners, purchasers, tenants, landlords, prospective buyers and tenants, and other individuals who interact with our business. This information may include your name, contact details, identification documents where required by law, financial information, and other details necessary to provide our services.
We collect, use and store your personal information to:
- Market and sell residential, rural and commercial property.
- Manage rental properties and tenancy applications.
- Conduct property inspections and appraisals.
- Verify identity and comply with Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) obligations and other legal requirements.
- Communicate with you regarding properties, inspections, contracts and related services.
- Provide marketing updates, property alerts and other information that may be of interest to you, unless you choose to opt out.
To deliver our services, we may disclose your personal information to third parties where necessary, including:
- Solicitors and conveyancers.
- Purchasers, vendors, landlords and tenants.
- Building and pest inspectors, valuers and surveyors.
- Financial institutions and mortgage brokers.
- Government agencies and regulatory authorities.
- Owners corporations and strata managers.
- Marketing providers, website platforms and advertising portals, including realestate.com.au and Domain.
- Service providers who assist us in operating our business.
- Any other party where disclosure is required or authorised by law.
We will only disclose your personal information where it is necessary to provide our services, comply with our legal obligations, or where you have consented to the disclosure.
Some personal information is required under real estate, taxation and other Australian laws. If you choose not to provide requested information, we may be unable to provide some or all of our services.
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification and disclosure.
You may request access to, or correction of, the personal information we hold about you by contacting us. If you have any questions or concerns about how your information is handled, please contact:
Realo Group Pty Ltd
149A Barker Street, Casino NSW 2470
Email: luke@realo.tv
Phone: 0423 838 560
By providing your personal information to Realo Group Pty Ltd, you acknowledge that you have read and understood this Privacy Statement and consent to the collection, use and disclosure of your information as described above.
